Making wellies is not easy, but the designers and manufacturers passion for over 15 years has been to create the most sustainable, handmade and fashionable wellies available. It doesn't make a difference if you are attending a festival, gardening, mucking out or walking, they want you to feel fab while you're getting muddy. All of the natural rubber is sustainably sourced from the best rubber plantations in the world and the packaging is 100% recycled and eco friendly too. External Boot Height: 37cm These boots are supplied and delivered by one of our carefully selected retail partners. An email address and telephone number must be given at the point of ordering so that delivery may be arranged. Refunds/ExchangesWe can certainly refund/exchange your item within the 14 days, in accordance with the Consumer Rights Act 2015, however, you must return the item at your own cost. If you wish to arrange a refund/exchange please send an email in the first instance to [email protected] with your order number included.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your item has been received back and inspected then your refund/exchange will be processed. In the event of a refund, please note that original delivery costs levied at the time of ordering are non-refundable.